800 E Hallandale Beach Blvd. #20

Hallandale Beach, FL 33009

(954) 758-4266

Customer Support

Spa open 7 days a week by appointment only. Booking office open Mon-Fri 10am - 6pm.

Terms and conditions

REMINDER:

  • There is a 50% DEPOSIT NON REFUNDABLE NON TRANSFERABLE TO BOOK A PARTY AND OR A DAY SPA.
  • You will have a balance due at the end of the party, and needs to be paid with a physical card and ID in person.
  • IF MORE THAN THE SPECIFIED NUMBER OF KIDS FOR THAT PACKAGE HAS BEEN CONFIRMED AN ADDITIONAL HOUR IS REQUIRED. THE ADDITIONAL HOUR MUST BE BOOKED WHEN BOOKING THE PARTY.
  • YOU WILL BE CHARGED FOR THE NUMBER OF KIDS YOU CONFIRMED (REGARDLESS IF SOMEONE DOESN’T SHOW UP THE DAY OF). The MANAGER OR RESERVATIONIST will call you the week of your party to confirm your final number of guests.
  • In order to ensure a smooth day, parties start on the time it was scheduled for and finishes on time. Please be mindful that we have a schedule; we have limited time for taking pictures.
  • YOU ARE NOT ALLOWED to arrive more than 30 minutes before the time that the party is scheduled to commence and YOU ARE NOT ALLOWED to prolong the party past your reserved time-slot. Please be advised that there will be an extra $250 fee if you stay at the facility after your party has ended.
  • ADULT SUPERVISION IS A RESPONSIBILITY OF THE PARENTS / ADULTS HOSTING THE PARTY. The Supervisor and fairies are busy providing services and making sure the event runs smoothly, they ARE NOT responsible for (including but not limited to) WHO IS PICKING UP THE CHILD, ALLERGIES, CALLING THE CHILD’S PARENT IN CASE OF ANY EMERGENCIES, TAKING THE CHILD TO THE BATHROOM IF THEY NEED ASSISTANCE.
  • If an unconfirmed guest shows up for your party (ex: you confirmed 10 and 12 shows up) we hold the right not to provide any spa services to these guest(s) as time will not permit. Or we hold the right to change your party package to accommodate the unconfirmed guest(s). We may try our best to fit them in by providing all or only some spa service if time permits. However please note that the services and or the party may be or look rushed due to adding unconfirmed guests at the last minute.
  • If any of your guest(s) arrives late for the party, some of the spa service that is included in your package will be reduced/cut off. Meaning, your late guest will not be getting all of the spa services included in your party package because time will not permit. Your supervisor will let you know which services your late guest will not be getting and which spa service your guest may be getting.
  • If your party starts late (15 minutes or more) because either you arrived late, or the birthday girl arrived late, or majority of your guests arrived late, or for any unforeseen reason(s) not specified here, we hold the right to cut down on spa service, or change your party package to better administer your time. .
  • If piñata time is requested by you (customer), only 1 game will be played at the end of the party plus the piñata game.
  • The guest(s) that will participate in the pink lemonade cheers are the ones arriving at the party on time. The toast is done in the first 10-15 minutes from the start of the party. Any guest(s) arriving past this time will not participate in the toast.
  • Kids may or may not eat all together depending if the time permits, however they do all sit and eat together to eat cake.
  • Some of your guest(s) may choose not to do some or all of the spa services or fashion show included in your party package. We try our best to convince them to participate, nonetheless if they still choose not to participate we will respect their choice and not provide the services, however you will still be charged for that guest(s).
  • We do not have a designated time for the birthday girl to take pictures by the cake table. If this is something you would like to do, please do so during craft time. We will cut the cake as soon as the birthday wishes at the flower wall are done.
  • Guest(s) that come in with gel nail polish on their nails (hands and/or feet) will not get the mini manicure and/or the mini pedicure spa service done. We do not remove gel nail polish.
  • You are NOT allowed to bring or use at the spa: Confetti, Ice cream or Ice cream cake, banners to hang on the wall, soups or foods that are soup-like.
  • WE ARE NOT RESPONSIBLE IF A CHILD IS LOST, MISSING, OR WHO THE CHILD GOES HOME WITH. We recommend parents to be aware of who is picking up each child.

WE ALLOW:

  • You can arrive 30 minutes prior to the party to bring in food, cake, drinks, etc. We have 3 white wooden/ glass tables with tutu skirts around, decorated in front of the spa for you to use.
  • You are more than welcome to bring balloons, table decorations, food for the kids and parents, wine and champagne for parents, wine and/or champagne glasses will be provided.
  • If you are bringing any drinks make sure you bring ice, an ice bucket will be provided to you.
  • You can bring party favors, cakes, cupcakes and other sweets. (except ice cream)
  • Please be sure to bring party utensils/supplies according to the food you are bringing, unless your package includes party utensils. If you DO NOT bring your own party utensils/ supplies and need to use Little Princess’ Spa supplies, we will add a $25 fee to your invoice.
  • Outside food: Please make sure you tell the pizza company or caterer to have pizza/ catered food delivered 30 minutes after the party is scheduled to start. (for example, a party starting at 1 PM, food should arrive at 1:30 PM).

WHAT WE DO NOT ALLOW IN LITTLE PRINCESS SPA FACILITIES:

  • You cannot CHANGE THE DAY AND TIME OF PARTY ONCE ITS BOOKED.
  • You are not allowed to call us during the weekend or on the day of the party to give us the headcount of guests.
  • We ask customers to not form a line at service stations, kids can do arts n’ crafts or have a snack while waiting their turn for the next station..
  • We do not allow for any services to be re-done.
  • We do not have a designated time for the birthday girl to take pictures by the cake table. Parents are responsible to take their daughter aside during arts n’ crafts to do so.
  • We do not allow confetti, bubbles, explosive candles, or orbeez.
  • If hanging something from the ceiling, no nails, tape or pin are allowed on the walls or anything that can damage the paint. We have hooks already in various strategic places.
  • Pinatas are not allowed to be hung from the ceiling, the fairies or a parent is going to hold it up.
  • You are not allowed to open gifts at the spa. There is no time allocated to do this.
  • Kids are not allowed to wear SOCKS OR STOCKINGS during the services, games/ dance, or fashion show for safety measures.
  • Ice cream and ice cream cake or anything that requires storage in a freezer.
  • Outside table decorator companies, (you can use our approved vendor).
  • Moving our furniture around or re-decorating the spa is prohibited.
  • Outside princess or character company, ( you can use our approved vendor).
  • Outside panels or backdrops, some name banners are allowed; see our selection of panels/ backdrops to customize your party, ( may vary per location).
  • Outside balloon arches; see our selection of balloon bouquets and arches  ( may vary per location).

PAYMENT:

A 50% deposit per person is required to book an appointment and hair salon services. Please make sure that the credit card you use for the deposit and balance due is under the name of the person that booked the appointment, as we will be checking the picture id and credit card on the day of the appointment. The deposit is NON-REFUNDABLE AND NON-TRANSFERABLE. The day and time of the appointment cannot be changed once it has been booked. If you do not show up to your appointment you will lose your deposit.

GRATUITY

A 20% gratuity of the total APPOINTMENT price will be added automatically to the invoice amount.

 

CANCELLATION:

The deposit is NON-REFUNDABLE AND NON-TRANSFERABLE. The day and time of the appointment cannot be changed once it has been booked. If you do not show up to your appointment, you will lose your deposit. If you arrive more than 15 minutes past your appointment time, your appointment gets canceled automatically, and your deposit will NOT be refunded or changed to another date. You will need to call, reschedule, and make a new deposit.

PHOTOGRAPHER, FACE PAINTING & LIMOUSINE ITEMS:

If you have selected face painting, photographer, or limousine with your appointment, please be aware that those are third-party items, and the availability has to be confirmed. We will contact you soon after you book your appointment to let you know.

                                                           

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